October Newsletter 2016

October Newsletter 2016

Happy Halloween. Below are some tips to keep your shoplifters at bay. Just a reminder, we
will be closed for Thanksgiving. I will be in Texas Dec 8th to March 16th so if your shop is in
the Dallas, Houston or San Antonio area be sure to let us know if you would like a free tech
visit. Tech support during that time will be through my cell phone 812-201-5900.

Mary Fouts
–Mary Fouts
Tech Support
with over 25 years of experience
812-201-5900 cell
Get A Free Quote !

Halloween Special Deals … prices so cheap it is scary!

Sensormatic Tag Specials
Actually these are too scary to print! Call
Susann for the awesome 58 kHz Sensormatic frequency tags that we have on closeout now through Nov. 10th. Happy Halloween

Buy 2 Magnetic Removers and get a 3nd one for 1 cent
Yes buy two of our magnetic removers and get a third one for just 1 penny! Hurry because this is a trick or treat special only lasts Now through Nov. 10th.

Shoplifter Tricks through the Holidays
One of the things to be particularly aware of for the holidays is shoplifters carrying bags in from other stores. There are a lot of holiday shoppers laden with bags from other stores this time of year, and it is the perfect place to put items from your store without paying for them. Click here to see a video of what can happen.

Here are a couple of ideas on how to handle this problem:

1.Have a frisker (hand held wand that rings your tags) on hand to be able to wand the customer or the customer’s bag if they should ring the system. Never accuse the customer as it may even be the other store that did not deactivate an item that is in their bag. Just say, ok we know it is something in the bag causing you to ring the system, let us help you find it so it does not go off in all the stores you go into. Just step over to the counter and let us check through your bag. Remove the items and frisk them… do not just deactivate… find the exact item because it may be your product. Once located, determine if it has your tags and if it is your product or not. If not yours then by all means deactivate it. If your product, say something like, oh perhaps you meant to bring this to the cash register and forgot… we can ring that up for you if you do want to purchase it. To which they usually either pay for it or say, I don’t know how that got in there and no I do not want it… and leave very quickly. Now you know who they are and they will not try that

2. To help deter from this kind of shoplifting you can instill a policy for the holidays of a free bag check service. Your signage could say something like, Free Bag Check: Please bring your merchandise bags, backpacks, etc to the checkout counter to make your shopping experience more enjoyable. Get some of the tear off tickets with a number on both sides from an office supply store. Give the customer a ticket for their bags and put the other side of the numbered tag with their bags behind the counter. Have an employee greet them at the door and offer to help them with their bags to put them in bag storage so they can shop more comfortably. Keep it fun, maybe offer them a piece of candy when they check their bag… trick or treat or a holiday mint. The roll of tickets and a big bag of candy will cost you less than just one item that is stolen. If you do not have a frisker, we carry those for $150

Why is my system false alarming?
This is a beautiful installation with baseplates and clear towers. The trick to a system not falsing is to:
1. keep tagged items at least 3 to 4 feet away from it.
2. keep the power supply at least 3 feet away.
3. all excess cords must be tied up like a dog bone (zip tied in middle and on both ends).
4. no heavy metal items within 3 ft of the system (ie bubble gum machines, fixtures, etc).
5. no extention cords or power strips can be used with this system.
6. best if on a dedicated circuit. know what else is on the line with the towers.
7. allow 18 to 24 inches between the metal door frame and the tower.

This is a side shot of the same clear towers. They almost disappear in the store because you can see right through them into the store. Note the clear plexi sheet this store used to keep people from going around the tower.

Tagging Challenges for the Holidays

Many of our customers are trying to tag more difficult items during the holidays such as, silk blouses, metallic glittery purses, fine fabric spaghetti strapped gowns or tops. Here are some ideas for this: Silk blouses can be tagged either with a paper disposable label or a mini pencil tag withlanyard attached through a button hole or around a design on the item such as a trim piece that is attached (strap trim on shoulder or at waist) Note the picture shows one of our newer styles with the heavy duty lanyard that is almost impossible to cut.

Metallic Purses must be tagged on the outside not the inside. You can use a plastic tag with a lanyard around the handle. Some that have a loose weave in the fabric can be pinned with a hard tag right through the fabric but the tag must be on the outside of the purse for this to work. Keep in mind shinny sparkly items sometimes have a zipper that you can pin a tag through. Just ask for 19 mm pins instead of 16 mm pins just for this.

Spaghetti strapped gowns you can use a p clamp (see below) and a hard tag around the spaghetti strap. If the gown is not metallic you can also use a paper disposable label. Maybe try some of our stronger 1 ½” super-labels checkpoint frequency 8.2 MHz that replaces the larger 2″ label.

Susann Shanks

Susann Shanks


Security Specialist

with over 25 years of experience


Jewelry tags with lanyards

These versatile small tags with lanyards can be used not only for jewelry but some eyeglasses across the nose piece or fine delicate fabrics with the lanyard woven through open holes on coarse woven scarves or through button holes.

P clamps attach tags to
spagetti straps easily.

An easy way to tag something that is not able to be pinned is to use a p clamp with your own tags. Great for looping through the tops of boots, or spagetti straps on gowns or around handles on purses.

Pin lanyards loop around

Some delicate fabrics can be secured by looping the lanyard through a button hole or decoration on the garment using your usual tags.